Privacy Policy

Everly James Author takes user privacy seriously. Here are some details on how we process your information.

What information is collected and how

We obtain information about you when you disclose it to us in the course of using our services, such as:

  • your name and email address when you register a user account
  • your date of birth, identification information, and other details about you when we verify your identity and age
  • any profile data you share with us, including profile pictures, gender, marital status, interests, preferences, feedback, survey responses, etc.
  • information shared with us when you contact us for assistance or support
  • your billing information when you subscribe to any of our paid services and transaction records of payments made to or from you in relation to such services
  • your marketing and communications preferences, which includes your preferences about receiving marketing from us or third parties, and the ways in which you prefer to be contacted
  • any information you share when you upload content to a website hosted by us

We gather technical information relating to you when you use our services, such as:

  • your internet protocol (IP) address
  • records of when you logged in or logged out of your account

We also collect technical information aggregated from all our users, such as:

  • browser type and version
  • device type
  • time zone, country, and city
  • operating system and platform
  • user demographics and statistical data
  • other aggregated data about the devices and software used to access our website and services.

We may also obtain information about you where it is publicly available, or where required or permitted by law.

How is the information used

We only use your personal data where permitted by law.

Most commonly, we will use your personal data to perform a contract entered into with you, where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, and/or where we need to comply with a legal obligation.

This includes the following general purposes:

  • register you as a user and/or customer, including creating your user account
  • verifying your identity and age to ensure you have capacity to use our services
  • providing support or assistance to you and responding to your queries
  • processing and managing your payments, fees and charges, and collecting and recovering money owed to us, if you subscribe to our paid services
  • providing you with marketing or other communications in accordance with your preferences
  • responding to your messages by email, post, social media, or other channels of communication
  • managing our relationship with you, such as notifying you about changes to our services, updates to the terms and conditions of any service, or asking you to leave a review
  • administering and protecting our business and the services, troubleshooting, data analysis, testing, system maintenance, support, reporting, hosting data, and other functions
  • delivering this website and other websites hosted through us

We will only use your personal data for the purposes for which we collected it, unless required or permitted by law.

Advertising

If you have elected to receive advertising messages from us, we will direct relevant advertisements to you and make suggestions or recommendations to you about goods or services that may be of interest to you.

Aggregated technical information

We study aggregated technical information to better understand our users and improve our products and services. For example, we may prioritize how we optimize features based on which features are the most widely used. Aggregated data does not directly reveal your identity. However, it may indirectly identify you if combined with other data. We treat the combined data as personal data governed by this Privacy Policy.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website's computers and stored on your computer's hard drive. Cookies are required to use our service. We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

How is the information stored and protected

This information is stored within the server hosting this Ghost website. SSL-encrypted connections are required to even view this site, so if you're connected, your connection is encrypted. Our developer team performs regular server software and security updates, and ensures the Ghost platform installation is kept up-to-date.

You may withdraw your consent to our use of your personal data at any time. However please note that we collect personal data where we believe it is necessary to provide you with our services. Accordingly, if you withdraw your consent to our use of your personal data, we may not be able to provide such services to you.

For example, if you withdraw your consent to our use of your billing information, we will be unable to process payments from you. Consequently, we will not be able to offer you our paid services, and any paid services you have with us will be cancelled.

Access and correction of your personal data

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You may request access to your personal data, and correction of incomplete or inaccurate personal data, at any time.

Company contact information

Any questions about this Privacy Policy should be addressed to contact@everlyjamesauthor.com